Return and Refund Policy

 Return and Refund Policy to buyers.

A Return and Refund policy usually consists of:

• Terms of return ..15 days Returns only
• State of return ..All products must be in new unopened boxes
• Reason for return ..only Returns allowed are damaged, non functioning or wrong item sent.
• Process for return ..Contact sales@pondstore.com if determined it is the stores fault we will send a prepaid postage label.  If you decide you didn't want item after ordering then you will pay postage.
• Process of refund ...once we recieve the item back we will refund the credit card the item was purchased
• Contact sales@pondstore.com